This holiday season, from December 23 to January 3, pharmacies will operate with reduced staff, and a temporary schedule will be in place to accommodate the needs of communities, while taking limited resources into account.
Cherish Your Health: Keep Your Health Card Up-to-date
To renew, call the RAMQ at 1 800 561-9749 or Order a form to renew your Health Insurance Card or to replace your lost, damaged or stolen card: https://formulairecarte.ramq.gouv.qc.ca/
Why do you need a Health Card ?
- Every community member is entitled to possess a valid provincial health card, ensuring access to essential healthcare services
- Every community member of Eeyou Istchee is encouraged to maintain a valid Health Card, although it's not mandatory for receiving healthcare and social services within the territory, except for specialist appointments and care in the South (Region 6, 8, and 10).
- A valid health card also serves as an official document, offering identification validity, especially useful for travel purposes.
Emergency Surgery
If you currently do not possess a health card or it has expired, and you require surgery, you may be asked to cover the costs initially, with reimbursement available within one year upon obtaining a new card.
Non-emergency Surgery
If you don’t have a card, or have an expired card, the surgery will be cancelled until you get a card.
Travelling down south
For individuals planning travel to the South for treatment, ensuring the validity of your health card is recommended.
Please make sure you and all your dependents (children and elders) get a card before the next medical appointment down south. Always carry a card with you when you travel down south.
It's your responsibility to possess a valid Health Card when seeking specialist care or receiving treatment in the South,
How to get or renew a Health Insurance Card
By phone
Service Quebec (Chisasibi)
Service offered in Cree, English and French.
ONLINE (RAMQ)
Frequently Asked Questions
If you don't have your Health Insurance Card with you or if your card has expired, you must pay for the services you receive and then apply to the Régie to get the money back. The Cree Health Board will not reimburse your money.
To get reimbursed, ask your doctor for the form Demande de remboursement à la personne assurée, and send it to the Régie as soon as possible. No later than one year after the service date.
Proactively ensuring your health card remains valid avoids potential complications in times of need.
You are required to renew your Health Insurance Card before it expires if you wish to receive covered services free of charge under the Health Insurance Plan. Save yourself a lot of worries and have a valid card with you.
It's important to ensure both you and your dependents have valid health cards at all times,
If your card expired more than 6 months ago, you will be charged $25 to renew it.
Please send the original detailed invoices, the form Demande de remboursement à la personne assurée and proof of payment showing that the fee has been paid. Without these documents, the Régie cannot process your request.
Mail the documents to this address:
Request for reimbursement
Direction des affaires professionnelles
Régie de l'assurance maladie du Québec
Case postale 6600
Québec (Québec)
G1K 7T3
Find out more about CNIHB (Cree Non-Insured Health Benefits)
People who are registered beneficiaries of the JBNQA, and who are living in Eeyou Istchee have access to additional medical benefits.
Assistance and support are readily available for anyone needing guidance in renewing their health card.