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P-2122-1197A Human Relations Officer - Youth Protection (1553)

Location: Eastmain


Permanent Full Time


Min. (1) $27.08 – Max. (18) $47.98

Hours per day/week



Person who implements, updates, monitors, analyses and assesses clinical activities and intervention plans on behalf of the Director of Youth Protection and in collaboration with Youth Healing Services.

The holder of this position provides specific clinical, professional and case management services, support and advice the youth protection community workers. This role involves support to Youth Protection community workers by ensuring:
• His/her own and the team’s responsibilities according to the Youth Protection Service’s programs, policies, procedures and program manuals, and including the codes of ethics, agreements of confidentiality, and the policies regarding access to client files;
• The staff’s implementation of the policies, standards, and quality assurance program of the professional practice and clinical activities;
• The role is a staff/functional one within the principle that the primary responsibility and decision making case management and services mandates as well as direct linkage with their Directors. He/she also assists the DYP/PD in the development and implementation of policies and procedures.

Specific social assistance team leader role (HRO):
• To provide support to the SAT workers in work related matters.
• To oversee the worker’s workload, schedule, timesheets are submitted.
• To oversee that the service is provided 24 hours 7 days a week for the public.
• To conduct one on one, monthly meetings and training to new employees.
• To oversee the reports being retained/not retained or referred to other services.
• To identify issues with service delivery and problem solving on how to ameliorate services.
• To insure priority cases are processed in the shortest delay and directed to the local team leaders.


• Depending on the given sphere of activities, must have a bachelor degree in social sciences, such as criminology, social work, sociology or psychology;
Applicant on the acquired rights list in accordance with PL-21

• Two (2) years of relevant experience in social services and more specifically with youth protection.
Having completed CHARLIE and PCFI training (asset).

Knowledge and Abilities:
• Knowledge of the Youth Protection Act, current trends in relation to youth placement (12-17 years of age) in group home and youth re-adaptation/reception center settings;
• Good knowledge of First Nation social service models, trends and issues in Eeyou Istchee;
• Ability in youth and family intervention planning, supervision, team leadership and monitoring;
• Ability to work in collaboration with all colleagues, more specifically with Front Line services and Youth Healing Services staff and management;
• Ability to communicate theoretical and practical knowledge, as applied to coaching and training;
• Ability in office computer applications;
• Autonomous, flexible, discrete and empathetic;
• Excellent interpersonal, listening, leadership and teamwork skills,
• Excellent communication skills, both written and verbal;
• Excellent critical thinking, synthesis, organizational and decision making skills.

• Fluent in English;
• Fluency in Cree and French is an asset.

Additional Information

Posting start/end date

05/03/2022 - 06/02/2022
Posting number
Who can apply

Other ways to apply

Please forward your resume to:

Cree Board of Health and Social Services of James Bay



With your application, please make sure to specify the posting number and the job title.

We thank all candidates who apply, however only those selected for an interview will be contacted.

In accordance with various Sections of the James Bay and Northern Quebec Agreement (JBNQA), the organization has the objective of staffing all of its positions with qualified and competent beneficiaries of the JBNQA.

Group of people sitting

Life in Eeyou Istchee

We are the Cree of Eeyou Istchee. We call ourselves Eeyou and Eenou. Our name means simply “the people”. Clients of the CBHSSJB include the almost 18,000 people residing in the nine Cree communities and scattered throughout the territory at hunting camps, mine sites, hydro-electric installations and logging camps.

The best way to experience the Cree way of life is by participating in community and cultural activities. Most communities have an ice rink, fitness centre and a gymnasium. Several communities, including Chisasibi, have indoor pools. Ask the Community Health Representative or Community Organizer at the clinic about opportunities to participate in Cree cultural activities such as walking out ceremonies. The region offers some of the world’s best fishing, canoeing, hiking and snowmobiling. 

Our Partners

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Santé et des Services sociaux logo
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