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Northern Operations Centre (NOC)

The NOC is an operation center put in place specifically for CBHSSBJ where all air transportation is managed by a group of people with diversified experience in aviation. 

Our team includes:

  • Highly skilled individuals
  • Operation Managers 
  • Reservation Agents 
  • Flight Dispatchers 
  • Aviation Contract Specialist 
  • Administrative Agent for cost monitoring

NOC’s role:

  • Managing all air transportation activities of CBHSSJB
  • Dedicated shuttle (11 flights a week) through the territory
  • Transfers on Air Creebec scheduled flights (before COVID)
  • Patients, caregivers personnel and doctors
  • Dispatching all medical evacuations on a 24/7 basis
  • Managing carriers’ contracts

CBHSSJB’s Level of Service objectives:

  • Ensures direct flights to Montreal, Val d’Or and Chisasibi
  • Guarantees a number of seats: 68 x 2 seats every day 
  • Avoids security screening in Dorval
  • Facilitates the boarding process
  • Lessens the amount of time spent off territory
  • Manages expenses to control costs

Our Partners

Grand Council of the Crees logo
Santé et des Services sociaux logo
Health Canada logo